
Discounts, freebies, etc., may work for certain commodities and brands. As a rule, however, discounting is like fine perfume. A little bit goes a long, long way. Years ago, consumer brands were tarnished and damaged by brand managers who couldn’t resist hacking and hewing at prices via coupons, carpet-bomb discounts, and other tactics aimed to move merchandise in a hurry. Results? Mixed at best. It’s slightly different when it’s coffee (see Starbuck’s promotion, earlier this year) or dessert, however. Still, adding incentive for wolfing down more hollow calories gives me heartburn.






