« July 2007 | Main | September 2007 »

Aug30
Know who your competitors are. Google searches might surprise you.
Done a search lately on Google to see which outfits show up as "related companies"?  Your peers? The point is, if you're using language on your site that's not your customers' "first language" so to speak, in terms of nomenclature for problems and benefits, you may be adding needless speed bumps to those customers' buying cycles.  Analyses of a number of early-stage information technology companies reveals their "peers" not be who the the companies assumed would show up.  Lesson: If you want to optimize your search results and stretch your budget, be familiar with how your prospective and existing customers describe the problems they have and the solutions they're searching for.  What specific terms do they use? What are the hottest topics?  You can't do this in a monologue.  You must engage them in real time right on your site.  Hey, it works for Sun and Dell, et. al.  Not coincidentally, they're selling more in less time.  Shareholders love it.  It's called productivity.  The universal language.
Aug28
Veer off the brand promise and wind up in the sales ditch
Aug27
Alberto Gonzales and George Bush: Poster boys for seeing the world through the lens of your "products"
Aug23
Top five ways to know if you're really customer-minded
Aug21
Deaver and Leona: contrasting personal brands
Go blog/brand yourself.
Aug15
Top Ten Reasons Web Sites Suck
Aug14
The PR at Mattel is Swell. Seriously.
Aug 8
Top 10 Ways to Get the Best Return on Your Web Site Investment
Aug 7
NFL, Like Chinatown, Kicks Off Year of the Dog(fights)
Aug 3
Why most Web sites suck

« July 2007 | Main | September 2007 »

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