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May29
Top 7 ways to know if you're really marketing -- or just hawking products
If you see your product through the eyes of your customer, you improve the product’s chances for success.  But, if you see your customer through the lens of the product, those chances decrease.  Are you bound for success? Or just out there hawking products?  Take this test:

 

1.  You naturally talk more in terms of (A) the "newest technology" or (B) the "next generation application".

 

2.  You'd rather describe your stuff as (A) "elegant architecture" or (B) an "emerging standard". 

 

3.  You're more confident talking about (A) your growing installed base, or (B) your product being the best.

 

4.  To you, having the most third-party support trumps ease-of-use.

 

5.   Hey, it’s not about cost of ownership.  It’s about price.

 

6.  True or false: Unique functionality is OUT, quality of support is IN.

 

7.  Where the geeks yammer about the next big thing, you calmly advocate "the most relevant alternative".

 

 Answers:  1.B,  2.B, 3.A, 4.Yes, 5.Wrong. Better to talk about the cost of ownership. 6.True, 7.Customers crave relevance and alternatives, not the next big thing.    

 

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May22
Commencement speech to the class of 2007
First, welcome to the real world.  It needs you.  Its needs your energy, your enthusiasm, your fresh eyes.  Your open ears. One of the first things you'll notice about this world, as opposed to the academic realm you leave, is... Continue Reading
May15
Freedom's just another word for irresponsibility.
Admittedly O.T., but I don't care: I'm up to here with "freedom".  I want responsibility.  Problem is, "responsibility" is so yesterday.  So un-hip.  So pre-MySpace-and-YouTube.  I like the "brand promise" of responsibility better than freedom.  It's addresses a more stable and sustainable market.   ... Continue Reading
May 7
A shameless pitch to attend a conference that could change your marketing career
So we're holding a conference next week, May 17, here in Silicon Valley (Palo Alto, to be exact).  The topic: shortening the distance between marketing and sales.  Between the stuff that your marketing people do and the orders taken by the... Continue Reading
May 3
How some movies can get away with breaking their 'brand promise"
Mick LaSalle, my favorite movie critic in the newspaper I love to hate, describes in a few words how a sequel like Spider Man 3 can fail to deliver, yet do it at little or no expense to the established brand.  Read him:... Continue Reading
May 2
How many "MS" degrees in YOUR organization? (MS = "Marketing Smarts")
Take this simple test.  My favorite tests have always been simple, but that's another topic for another day.  Here we go:For each general category below, choose the one statement that most accurately describes the situation in your company.  Be candid,... Continue Reading

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