
...Rhapsodize about your "elegant architecture" at the expense of talking about an emerging standard. The latter resonates with paying customers much more than a treatise on architecture.
...Insist on "best-product" positioning rather than promoting your growing installed base.
...Talk about your product as being the "easiest to use" and ignore any reference to the expansion of your third-party support.
…Sell on price and not cost of ownership.
...Bore people with your “unique functionality” and skip the beef: quality of support!
...Insist on seeing your product as “the next big thing” when it ought be positioned as a “relevant alternative”.
In each case above, the language of choice addresses the concerns and issues of your customer. It's informed from the outside. From outside-in, not inside-out. Markeint that really gives people reasons to buy is the outside-in variety. You're throwing money away doing anything else.








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